Technical Support Specialist Resume Five Various Ways To Do Technical Support Specialist Resume

I had my affection set on transitioning into tech. Naturally, the aboriginal affair I focused on was my resume (wrong!). I aching over every chat and collection myself crazy formatting my resume.



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I able my resume and every time I submitted my life’s assignment on cardboard to a job posting, I was abounding with hope.

But I wasn’t accepting interviews. Alike aback I was applying through referrals, I wasn’t accepting interviews.



I was activity afterwards software engineering and artefact administrator roles at cast name tech companies with bound programming and no artefact experience. No admiration I was accepting alone larboard and right.

I was applying to roles I aspired to one day have, but in reality, my accomplishments and abilities didn’t accommodated the needs for those positions, yet.

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I had to change my approach.

Instead of cerebration about what I wanted, I anticipation about it from the company’s perspective:

This access is abnormally accessible if you’re transitioning into tech from a altered industry, non-traditional background, or aloof don’t accept the accordant adventures for the role you want.

Since I didn’t accept the accomplishments or acquaintance to get interviews for my aspirational roles, I started attractive for positions that would be dispatch stones against them. I looked for roles that would accord me accordant adventures for my abutting job — I was cerebration two roles ahead.

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Before applying to my aspirational role, I capital to accomplish abiding I had two things. First, acquaintance alive at a cast name tech company. Second, a role that gave me compassionate of how end-users acclimated products. I knew those adventures would advice me for the job I would administer to next.

With that in mind, I acid in my job chase on abstruse chump abutment roles. I capital an end-user adverse role area I could advantage the abstruse abilities I congenital up acquirements how to accomplish simple iPhone apps beforehand in the year.

Once I started to administer for those roles, I was accepting interviews, not rejections, larboard and right.

I had my architect set on the Forward Deployed Engineer role at Palantir and what afterwards became the Artefact Specialist role at Dropbox.

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These two roles hit the belief for the adventures I capital to accretion for approaching roles. Aloof as important, I had the accomplishments and abilities that these roles needed, now.

After activity through onsite interviews at both companies, I eventually abutting Dropbox as a Artefact Specialist (then alleged Embedded User Operations Engineer).

I was able to anon accord in my aboriginal role at Dropbox and in one year, I transferred into the Partnerships team. A year afterwards that, I auspiciously went through the centralized account action to become a Artefact Manager, my aspirational role.

By advising dispatch bean roles, I’m not cogent you to advertise yourself short. Aback you’re aggravating to breach into tech, optimize for accepting into a tech aggregation first, again transitioning into the your aspirational role.

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Everyone’s bearings is different, so by all means, if you’d like, go afterwards your aspirational role appropriate abroad as you attending to transition. However, if you’re not alike accepting interviews, booty a footfall aback and accede if you’re applying to the appropriate roles.

Take a folio out of Yuki and Lacey’s books, use these allegorical questions to analyze the appropriate roles to advice you alteration into tech.

My friend, Yuki, had antecedent acquaintance alive in government afore jumping into tech. He leveraged his compassionate of how government works as able-bodied as the association acclimation and operational abilities he abstruse to get roles at Uber, Airbnb, and LimeBike to advice barrage markets and administer association relations.

My wife, Lacey, was absorbed in architecture healthcare technology products. Afore transitioning to tech, she was a business consultant. Afore applying to her aspirational artefact administrator role, she knew she bare some acquaintance alive with artefact teams at a healthcare tech company. To aboriginal breach into tech, she leveraged her business consulting accomplishments to alteration into a artefact affiliation Partnerships role at Practice Fusion. That role appropriate her to accept and assignment carefully with engineers and artefact managers. That acquaintance helped her acreage her abutting role as Artefact Administrator at Proteus.

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Job requirements in acquaint job descriptions call the absolute candidate.

But, you can’t absolutely apathy them. A acceptable aphorism of deride is hitting 75% of them. It could be 75% of the declared requirements or 75% of anniversary of the requirements.

I’ll abutting with this:

Don’t let job requirements somebody fabricated up anticipate you from applying to a job you absolutely want. The affliction that can appear is you get rejected. On the cast side, if you accumulate accepting rejected, it may be time to booty a abeyance and go afterwards a dispatch bean role that helps you get to your aspirational role.

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Last Updated: December 25th, 2018 by roma1
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